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Posts by Yanick Jomphe

Yanick Jomphe
103 posts
Yanick Jomphe est consultante en formation et spécialiste en implantation de systèmes de relanceCRM. Détentrice d’un B.A.A., d’un M.B.A. et d’un Ph.D.. Formation en ligne et en vidéoconférence disponible. [email protected].

Tire Season in a Pandemic by Yanick Jomphe

Spring is tire season! Starting March 15, customers will be able to come in and have their summer tires installed while taking advantage of current promotions.…

Calculate Customer Retention by Yanick Jomphe

In this article, we will review some important calculations in the industry. It is important to understand the terms: retention, penetration and loyalty rate. We will…
Child reading from a book

Optimizing My Technology by Yanick Jomphe

Listen to each other or to the resellers? Which decision to make? To start the year 2021 well, many executives are wondering which CRM management tools…

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